Who We Are
At West Gippsland Support Services, we provide safe, reliable and personalized Aged Care and NDIS support services & Participants across Warragul, Drouin and surrounding West Gippsland communities. Our focus is helping older people and NDIS participants maintain their independence, stay connected with their community and receive practical, respectful support that is tailored to their individual needs and goals.
How We Work
Our approach is built on safety, quality, reliability and person-centred support. We take the time to understand each person’s individual needs, choices and goals, delivering support with dignity, respect and genuine care.
West Gippsland Support Services is fully insured and maintains relevant worker screening, qualifications, checks and compliance documentation appropriate to the services we provide.
We are also currently progressing through the NDIS provider registration process, reflecting our ongoing commitment to strengthening our quality, safeguards and compliance standards.
Whether supporting NDIS participants, older people, families or partnering with registered providers, our focus is simple — to provide dependable local support that helps people live safely, independently and stay connected with their community.
Who We Support & Partner With
NDIS Participants & Families
We work closely with NDIS participants, their families, and support coordinators to deliver tailored care that meets specific goals and enhances daily living within the community.
Registered Providers
We partner with Registered NDIS and Aged Care Providers through subcontracting arrangements, helping expand local service reach while maintaining the highest service standards.
Safe, Reliable & Compliance Focused
We take safety, quality and compliance seriously. We maintain relevant business insurances, worker screening, qualifications, checks and documentation appropriate to the support services we provide.
Our aged care approach is guided by Australia's current aged care framework, including the Aged Care Act 2024, Aged Care Code of Conduct, the rights of older people and applicable Aged Care Quality Standards.
Our NDIS services are delivered with a focus on choice and control, dignity, independence, safety and person-centred support.
We welcome enquiries about partnering with us to deliver local services as an Associated Provider.
Our Motto
“Supporting independence, building connections, and making every day a little easier.”